Gustavus Services:
An alphabetical listing

Academic Advising

Gustavus Adolphus College strives to instill in students a capacity and passion for lifelong learning and encourages them to take an active role in their own education. To assist students in this intellectual and personal growth, each student is assigned a faculty academic adviser.

In the Curriculum I program, the First Term Seminar professor serves as a student's first academic adviser, while in the Curriculum II program, a professor who teaches in the program serves as a student's first adviser.

Some first-year students are certain about their majors, while many are undecided. If students are certain and do not have an adviser from the department of their major, or if they have a pre-professional interest, they still have access to faculty from that department or a pre-profession adviser to talk with, in addition to their assigned adviser. Anytime after their first semester, students may declare their major and arrange for an adviser from their major department. If students are uncertain, they may continue with their original adviser. (Also see the "Declaration of Major" policy in the Academic Bulletin.)

Transfer students are assigned to the Director of Academic Advising until they declare a major.

The mission of faculty-based advising goes beyond simply prescribing courses. Faculty and students talk about course choices, the integration of coursework and co-curricular responsibilities, possible majors, and developing an academic program that will be finished in a timely fashion and will lead to further study or interesting careers.

Advisers supply students with accurate information about the curriculum and on- and off-campus resources, guide students in the decision-making process, and are available to answer additional questions and process information.

Conversations with advisers often introduce students to new, intriguing, and possibly unfamiliar academic opportunities available in the Gustavus community. Equipped with such information, students are in the position to ultimately become their own best adviser, in charge of their decisions, and prepared to shape their particular college academic career according to their skills, values, and interests.

This faculty-based advising is supported by the Advising Center and Career Center, where full-time counselors are available to discuss options and opportunities.

Advising Center

The Advising Center, located in the Johnson Student Union, coordinates the faculty-based academic advising program, is a resource and support to faculty in their roles as advisers and teachers, and provides a number of services to help students make the most of their academic experience at Gustavus.

The staff is available to provide academic support (learning strategies, organization, and time management); to discuss reasonable accommodations for documented disabilities and a wide range of academic questions, concerns, and issues; and to refer students to faculty and other resources on campus (Ext. 7027).

Admission

Regardless of how someone first hears about Gustavus, the Admission Office serves as a resource for all students. Admission counselors work closely with prospective students to ensure that there is a "match" between a student's abilities and goals and the educational experience Gustavus offers.

Current Gustavus students are an important part of the Admission process. Gusties serve as campus tour guides, overnight hosts, and may also phone prospective students. If you are interested in becoming involved in one of those areas, please contact the Admission Office in the Campus Center (Ext. 7676).

Alcohol/Drug Education

The Office of Alcohol/Drug Education, in conjunction with the Peer Assistants, provides information and education on alcohol, drugs, and other health-related issues through workshops, speakers, and awareness weeks. In addition, Judy Douglas, Director of Alcohol/Drug Education, provides individual counseling and alcohol screening, makes referrals to on- and off-campus resources, and works along with the Peer Assistants to promote healthy lifestyle programming (Ext. 7665).

Alumni Relations

The Gustavus Alumni Association facilitates among former students lifelong relationships with Gustavus and with each other, to enable alumni to actively engage in and advance the mission of the College.

The College takes great pride in its former students as they are living examples of their Gustavus education in their professions and communities, demonstrating leadership and the College's five core values of excellence, community, faith, justice and service. Gusties stay connected with other Gusties long after graduation, are eager to assist others in the Gustavus network, and have a strong sense of community.

The Office of Alumni Relations coordinates alumni initiatives, including keeping accurate records on all former students; directing volunteer opportunities including a Board of Directors; a class agent program; alumni chapters throughout the country; career mentors; assisting in the publication of an alumni magazine; and planning reunions and alumni Homecoming activities.

For further information, contact Randall Stuckey ‘83, Director of Alumni Relations (Ext. 7514) or Erin Wilken '02, Assistant Director (Ext. 7595).

Book Mark

The Book Mark is owned and operated by Gustavus to serve the campus and community. All profits above expenses and capital costs are returned to the general operating fund of the College. Some of that money is used for scholarships.

This is the place to come for your college needs: new and used textbooks, Gustie clothing, art and office supplies, general books, cards, gifts, candy, magazines, and many other items. The Book Mark accepts Visa, MasterCard, and Discover, as well as student charges, cash, or check.
Unless you have an opportunity to visit the campus and the Book Mark prior to the opening of school, your first experience (book rush) may be bewildering.

The problems of finding and purchasing the correct texts, when all Gusties are trying to do the same, will be eased if you keep the following in mind:

Consider reserving your texts online (see below).
When you purchase in the store, bring your class schedule.
Buy only the texts you are sure you want and need.
Attend class before purchasing optional titles.
Text refunds will be issued only during the first two weeks of each semester and the first three days of the January Interim. The first week of class you may return books with just your receipt; the second week you will also need a copy of your current schedule. New texts with any marks will be credited at the used price.
Be sure of correct title and edition before buying used copies from other students. The Book Mark will be glad to furnish this information.
If you think you have bought the wrong books, bring your sales receipt and class schedule to the office along with the text(s).
Please leave previously purchased merchandise and backpacks outside the sales area.
Most Important: If you have any questions, please stop by the office and ask. And, please return after rush and discover what a really friendly place the Book Mark is.

The Book Mark also has a website www.bookmark.gustavus.edu, where customers can order clothing, books, and gift items as well as reserving textbooks. The text list is posted online approximately two to three weeks before classes start each semester, and orders can be placed up until about a week before the semester begins (dates will be posted on the website). Web orders must be prepaid with either MasterCard, Visa, Discover, or student account charge, and can be picked up at designated times, also listed on the Web.

During the academic year, the Book Mark is open Monday–Friday from 8:30 a.m. to 5 p.m., and most Saturdays from 11 a.m. to 3 p.m. Summer hours are 9 a.m. to 4:30 p.m., Monday–Friday.

Campus Escort Service

An on-campus walking escort service is provided for members of the College community from dusk to dawn by Campus Safety. Handicap escorts are available 24 hours per day. Escorts may be requested by phoning Ext. 8888.

Campus Safety

The Department of Campus Safety is on duty 24 hours a day. Its mission is to provide the safest environment possible in which education may be pursued. Uniformed officers are responsible for residence hall, academic building, and grounds security; enforcement of parking and traffic issues; response to health and safety concerns; and supervision of student assistants in academic facilities. Officers are in constant radio communication with the St. Peter Police Department.

Located in the basement of "A" wing of Norelius Hall, Campus Safety also may be reached by calling Ext. 8888 or by calling the Police Department at 931-1550 and asking for Campus Safety's assistance.

Campus Safety Phones

To support personal safety, the College has installed external "Campus Safety" telephones. Located immediately northwest of Björling Recital Hall; south of Christ Chapel; near each of the College View, Arbor View, Norelius, Wahlstrom, and Campus Drive parking lots; on the shop road; at the northwest corner of Lund Center; on the east side of Anderson Social Science Center, and at the main entrances of all academic buildings and residential halls, the "blue light" phones provide callers with the option of directly dialing Campus Safety (for escorts, emergencies, or information) or calling 911 emergency services.

Career Center

The Career Center, located on the main floor of the Johnson Student Union, staff is eager to assist at all stages of college student career development from first year students deciding majors and careers to sophomores and juniors seeking career explorations and internships to seniors seeking jobs and graduate programs and everything in between!

Career Counseling - Kristen Hartz (khartz@gustavus.edu) assists students in identifying and clarifying educational and career goals through individual counseling, interest assessments and career events. The Career Resource Center has publications available for check out on careers, internships, job search and graduate and professional schools. If you have some ideas or no ideas about your career – Kristen can help!

Internships – Brian Koeneman (koeneman@gustavus.edu) assists the 300+ students each year obtain and register for credit bearing internships and career explorations. Juniors and seniors may register for full semester and summer internships. Sophomores, juniors, and seniors may register for January Interim Career Explorations. Both types of experiences expose students to the wide range of possibilities for liberal arts graduates and gives opportunity to test interests and abilities and apply academic theory to work environments.

Past internship sites include: government agencies, businesses, churches, medical facilities, and more! All become extended classrooms providing working/learning opportunities. Site professional staff serve as work supervisors while faculty members on campus design the academic component of the experience.

Career Management – Cynthia Favre (cfavre@gustavus.edu) assists students in naming their gifts and talents and finding places to use them in the world, primarily working with seniors as they prepare to transition from Gustavus to what they will do next - employment, service programs, graduate/professional school. The Career Center assists with résumé and letter writing, interviewing, and job search strategies and also offers campus interviews, job postings, job/career speakers, fairs, and events on and off campus.

Health Professions – Heather Banks (hbanks@gustavus.edu) assists students as they pursue their interests in health careers including: prerequisite courses, information on health career programs and requirements to prepare for careers in medicine, dentistry, pharmacy, physicians' assistant, optometry, and many other health careers. The Career Center sponsors visits by representatives from professional schools and hosts an annual Health Professions Fair.

Center for International and Cultural Education

Gustavus encourages its students to include off-campus study in their academic plans and offers a variety of international and domestic opportunities.

The Center for International and Cultural Education (CICE) is located in the Carlson International Center. Students can explore the possibilities of a year, semester, or January Interim off-campus study.

For a complete list of approved programs, policies related to off-campus study, and application procedures, please visit the CICE website gustavus.edu/academics/ied/.

Chaplains

Brian Johnson and Rachel Larson are the people to see for personal counseling, assistance with religious or moral issues, or questions about the Chapel program. The Office of the Chaplains is located on the first floor of Old Main (Rm. 102). Appointments may be made with Kathy Chalhoub, administrative assistant (Ext. 7446), or by e-mail to the chaplains.

Chaplains' Office – Campus Worship Life

The scheduled services offered by the Office of the Chaplains in Christ Chapel include: 1) Daily Celebration at 10 a.m., a brief pause between classes with music, scripture, prayer, and a short homily; 2) Sunday Holy Communion at 10:30 a.m., a full liturgy, often with musical leadership of campus choirs and instrumentalists; 3) Contemplative Wednesday Nights (time varies), prayer, scripture, song, the labyrinth, and meditation in the traditions of Holden Village, the Taizé Community, and Grace Cathedral.

People of all faith expressions are invited to attend and assist with leadership as musicians, scripture readers, speakers (senior students), ushers, communion servers, cross bearers, or candle bearers. Students who wish to volunteer in chapel programs should contact Chaplain Johnson, Chaplain Larson, or Kathy Chalhoub in their office, Old Main 102.

Collegiate Fellows

Collegiate Fellows (CFs) are carefully selected upperclass students assigned to assist resident students in each living unit. CFs are trained to be familiar with the campus, faculty, resources, and campus processes and procedures, both residential and academic.

CFs have a variety of responsibilities: peer counseling, facilitating activities and programs that encourage community in the residential facilities, acting as general resources and referral agents, and working with the faculty to create learning opportunities. CFs work closely with Head Residents, Area Coordinators, and the Office of Residential Life.

Community Service Center

The Community Service Center advises and supports the faculty and campus groups, offers programs that promote social justice and facilitate civic engagement. Working collaboratively with students, faculty, and other administrative and community offices, the CSC staff ensures that there are several entry points for students to have and make meaning of service and justice experiences. These entry points include, but are not limited to, fundraising for service and justice organizations in need, direct service in CSC or community-led programs, service program coordination, advocacy work, grassroots organization, community involvement, and civic engagement activities.

CSC volunteer program offerings are administrated by students under the guidance of professional staff. They include: the Big Partner/Little Partner and Gustie Buddies child and youth mentoring programs; the Amigos Chicano/a and Latino/a Community Connection; the Study Buddies tutoring and classroom assistant program in area schools; the St. Francis Society Pound Pals; the Elders program with various nursing homes and assisted living facilities; Habitat for Humanity; Spring Break Work Trips; and T.A.G. (Trips and Activities Group) hosted at the St. Peter Community Center for middle school-aged youth.

The CSC staff also has liaison relationships with, and serves as a resource to, many other student groups that do service and justice work; helps to organize one-time service projects each year; assists faculty with service-learning courses; and maintains contacts with many and various area community agencies that utilize student service hours and/or are involved in education, social justice, or other related work. The Community Service Center is located in Johnson Student Union and can be reached at Ext. 6060.

Counseling Center

The Counseling Center works with Gustavus students to enhance their academic achievement and personal development. At times, students experience personal, relational, social, or academic difficulties they cannot fully resolve on their own, and find it helpful to talk to a professional counselor about their concerns. In order to help students with such difficulties, the Counseling Center provides a variety of confidential services, including:

Individual Counseling – Students can meet individually with a counselor to discuss any personal problem they may have. Often students' concerns involve issues related to relationships, identity, sexuality, family, depression, anxiety, violence, discrimination, grief and loss, socialization and isolation, food and body image, or chemical abuse.

Group Counseling – Therapy groups are offered in response to student need and interest. Some of the groups offered in the past have focused on topics such as developing healthy relationships, coping with grief, depression, food and body image concerns, surviving sexual assault and abuse, gay and lesbian concerns, and growing up in an alcoholic home.

Consultation – While maintaining confidentiality, counselors are available to consult with students, faculty, administrators, residence hall staff, and parents regarding student concerns.
Programs and Workshops – The Counseling Center offers a variety of educational programs and workshops throughout the year. Additionally, individuals or groups of students can request a specific program or topic to meet their particular needs.

Referrals – Students are referred to other campus offices for specific help in various areas. The Counseling Center also provides referrals to off-campus professionals or agencies for services not available at the College, and as appropriate depending on the nature of the concern.

How to Make Appointments – The Counseling Center is located in Room 204 of the Johnson Student Union and is open weekdays from 8 a.m. to 4:45 p.m. If you wish to make an appointment, please drop by the office or call Ext. 7027.

Dean of Students Office

The staff in the Office of the Dean of Students is responsible for overall coordination of services to students, including counseling, alcohol and drug education, residential life, career services, student activities, health services, community service, multicultural programs, and safety and security. Because campus life outside the classroom is their particular responsibility, they are pleased to talk to students, and also to parents when they have questions regarding the College environment and student life. The Dean's responsibilities also include emergency response and assistance with personal matters. The Office of the Dean of Students is located in the Jackson Campus Center.

Dining Service – Evelyn Young Dining Room

The Evelyn Young Dining Room is located on the upper level of the north end of the Jackson Campus Center. The dining room is served by the Gustavus Adolphus Market Place, which offers a wide selection of food and beverage choices to the entire Gustavus community.

Meal Plans – Students who reside in traditional residence halls are required to purchase a declining balance meal plan. Food and beverage items purchased in the Gustavus Adolphus Market Place will be deducted from this declining balance meal plan. All other students may elect to enroll in a declining balance meal plan or may make purchases with cash or check.
Complete meal plan information is available in the Student Accounts Office in the Carlson Administration Building or in the Dining Service Director's Office.

ID Cards – The Three Crowns ID Card will serve to access the student declining balance account. This card must be presented to the Market Place cashier each time purchases are made. ID cards are not transferable; only the card holder may use it to purchase items from Dining Service locations. Meal plan holders may, however, use their declining balance account to purchase items for visiting family members or guests as long as they accompany them.
For security reasons, accurate account access, and to expedite service through the cashiers, the Three Crowns Card must be presented to access declining balance accounts. Only one register in the Market Place will accept verbal ID number access for declining balance accounts. Verbal name verification will also be required.

Send-Out and Catering Services – The award-winning Catering Department at Gustavus Adolphus College can help you with arrangements for special meals and banquets. Contact the Catering Manager at Ext. 6245.

A food send-out request packet is available in the Dining Service Office. Briefly, food send-outs are available to all students, groups, and departments. Meals can be ordered for groups as few as 5 and as many as 500! A charge will be deducted from students who possess a declining balance account or will be billed to the group organizing the send-out. Please contact the Dining Service Office at Ext. 7608 for more details, and be sure to place orders at least seven days in advance.

Birthday Celebrations – Surprise a friend or treat yourself to a birthday cake from the Gustavus Bakery. The cost of the cake is determined by its type and size and may be charged to the student's declining balance account. To order, call Ext. 7608 or stop by the Dining Service Office.

General Guidelines

Please present your Three Crowns ID card to the cashier to make declining balance meal plan purchases.
Shirts and shoes are required in all Dining Service locations.
All customers bus their own dishes in the Evelyn Young Dining Room.
Theft of food items, silverware, glasses, dishes, etc., from any Dining Service location is not allowed. Violators will be referred to the College Security Office and will face disciplinary action.
Throwing items in any Dining Service location is not permitted.

Comments and Suggestions

Please direct all Dining Service related questions, comments, and suggestions to the Dining Service Director's Office or any of the Dining Service Supervisors in the Gustavus Adolphus Market Place.
Comments may be made electronically by sending an e-mail to chef_jake@gustavus.edu.

Disability Services

Gustavus Adolphus College is dedicated to providing for the needs of enrolled students who have documented disabilities. In so doing, a number of individuals and departments cooperate to ensure equality of opportunity and maximal participation in the College's educational programs.

The Disability Services Coordinator provides accommodations, consultations, referral, and direct assistance to students with disabilities. This person also serves as personal contact and advocate for students wishing to discuss policies and procedures or who may have problems or complaints. Students with disabilities are encouraged to schedule an appointment with the Disability Services Coordinator to identify individual needs within the campus environment and to discuss ways to meet those needs. The Disability Services Coordinator's Office is located in the Advising Center in Johnson Student Union (Rm. 204), Ext. 7027.

Finance Office

The Finance Office is located on the upper floor of the Carlson Administration Building. Ken Westphal, Vice President for Finance and Treasurer; Kelly Waldron, Controller; Donna Loken, Manager of Loan Funds; Barb Lundgren, Payroll; and Sara Orth, Director of Student Accounts, are available to help you.

Students pay tuition, room, and meal plan fees at this office. Students may also make deposits of $50 or more into their declining balance campus account. The office will also cash checks up to $50 per day. Personal checks must be made to "Cash," and a current student ID must be presented. A $10 service fee will be added to each returned check and charged to the student account. Payments can be made and checks cashed Monday–Friday, 9 a.m.–4 p.m. The rest of the office is open from 8 a.m. to 4:45 p.m., Monday–Friday.

Cash machines are available for use by students who have cash cards or credit cards. Two machines are located in the lower level of the Jackson Campus Center near the Book Mark.

Financial Aid

Gustavus admits students on the basis of academic and personal promise and without regard to their ability to pay. Once a student is admitted, Gustavus is committed to helping students and their families finance their education through grants, scholarships, loans, and student employment. Gustavus awards both need-based and merit-based assistance. This policy helps to ensure that Gustavus will always be accessible to talented students from the widest possible range of backgrounds. Applicants from a wide range of socio-economic backgrounds may be eligible for need-based aid. We understand that each family has unique circumstances that may warrant financial assistance.

Most financial assistance is awarded on the basis of documented financial need as determined by filing the FAFSA (Free Application for Federal Student Aid). The amount of aid a student can expect to receive is based on five major factors: 1) parents' income; 2) parents' net assets; 3) number of household members; 4) number of household members enrolled in undergraduate, post-secondary education; and 5) student summer earnings and savings. The Financial Aid Office does not guarantee that the demonstrated financial need will be 100 percent met through aid offered. However, every attempt will be made to ensure an aid offer will be made to families to help close the gap as much as possible. Financing options such as a monthly payment plan or private alternative loans may be necessary to make Gustavus affordable for some families.

Students who have any questions or concerns about financial aid are encouraged to visit with Director of Financial Aid Doug Minter or Associate Director Kirk Carlson. For more information, please refer to the Financial Aid Policy on pp. 37-38 of the printed version of the Gustie Guide or online in the General Policies section.

Folke Bernadotte Memorial Library

The library is a place to study, work on research projects, read just for fun, and explore "life, the universe and everything." Some areas in the library are places to socialize and do projects, including rooms with large computer screens for groups to work together; the third floor is a quiet space, reserved for those who want to focus on their studies without distraction. There are over 300,000 books on the shelves – and another 100,000 in an electronic database that offers a digital copy of every book published in English between 1473 and 1700. With databases, scholarly journal collections, government documents and audio visual materials to choose from, you may need some help deciding what you need. There are reference librarians available for research consultation either in person or through the Web during most of the hours that the library is open. Or you can call the reference desk at x7567 with questions.

Students may borrow books for six weeks, with another six week renewal possible. Books in the browsing collection – a small collection of popular titles – can be checked out for four weeks. Journals and magazines can be checked out for a week and videos overnight. If we don't have a book or article that you need we can borrow it from another library with a little advanced warning.

Hours can be found on the library's website, along with resources for courses and majors, information on how to cite sources, and more. For an introduction to the library and how to use it, browse through our "Getting Started" tutorial, http://gustavus.edu/academics/library/start.html.

Head Residents and Area Coordinators

Head Residents are live-in faculty members, administrators, or staff members who promote community, facilitate the development of activities and programs, and provide a listening ear. See your Head Resident if you need advice or directions regarding the campus. They will also be seeking you out to get to know you better.

Area Coordinators (AC) are Residential Life professional staff who supervise Collegiate Fellows (CF) and Head Residents (HR) and monitor the environment for a cluster of residence halls. Contact the Area Coordinator if you have a roommate or maintenance problem, need emergency assistance, or have questions about living in your hall.

Arbor View HR - Terena Wilkens - Ext. 8421
Carlson/Crossroads - Thia Cooper HR - Ext. 7147
College View HR - Brian Koeneman - Ext. 7087
Norelius HR/AC - Jody Goldie - Ext. 8785
North HR/"Complex"AC - Andrew Hagen - Ext. 8532
Pittman HR - Barb Larson Taylor - Ext. 8211
Prairie View HR - Melissa Rolnick - Ext. 6079
Rundstrom HR - Kate Knutson - Ext. 7951
Sohre HR - Heather Dale - Ext. 8111
Sorensen HR - Heidi Meyer - Ext. 8451
Southwest HR - Megan Ruble - Ext. 6725
Uhler HR - Stephanie Otto - Ext. 8681
"Southside" AC - Troy Seppelt - Ext. 7529
"Midtown" AC - Erin Berreth - Ext. 7529

Institutional Review Board

Gustavus Adolphus College acknowledges the value of conducting research using human subjects for the purpose of advancing basic knowledge and furthering undergraduate education. The College also accepts its responsibility to ensure adherence to all state and federal regulations governing human subject research as well as to applicable standards of professional ethical codes. The Institutional Review Board (IRB) is authorized to review and approve all research involving human subjects conducted under the auspices of the College and is responsible for overseeing the rights and welfare of all subjects. Contact David Menk, Director of Institutional Research, or gustavus.edu/instresearch/irbinstructions.cfm for additional information.

Lund Center

Lund Center is the largest building on campus. Its four major activity areas include Lund Arena, featuring the Don Roberts Ice Rink, home to Gustavus hockey and other recreational ice activities and a general activity area when the ice is removed; the Aquatic Center, featuring a 25-yard by 25-meter pool; the Sponberg Gymnastics Studio; and the Forum, which includes a 3,000-seat performance area for basketball and volleyball (Gus Young Court), a 200-meter competition track, and ample space for classes and intramural and recreational activities. Racquetball courts, strength training and aerobics areas, dance classrooms, and support service areas are located throughout Lund Center to provide optimum use for students and staff.

Maintenance/Cleaning

Warren Wunderlich, Director of the Physical Plant, supervises all repairs, maintenance, and capital improvements at Gustavus. To request or alert staff to needed cleaning or repair, call Ext. 7504 or follow the Web page link, gustavus.edu/physicalplant, and click on "Request a Repair." This link can also be found on the Residential Life Web page at gustavus.edu/reslife/. Urgent or emergency requests should be phoned to ext.7504 Monday–Friday, 7 a.m. to 4 p.m., and after hours to Campus Safety x8888.

Marketing and Communication

The Office of Marketing and Communication is responsible for shaping and telling the College's story to its many constituencies. Its goals are tied to the College's mission and strategic goals. The office and its staff take the lead in identifying and articulating the core messages and images that all areas of the College can clearly and consistently use to spotlight the value of the Gustavus experience.

The office works closely with Admission and Institutional Advancement, but will work with all areas of the College to advance the mission and reach out to people who can be meaningfully touched by the College and who, in turn, can contribute to the life of the College.
The office comprises staff and functions that were previously in the division of college relations—design, fine arts programs, media relations, editorial services, advertising, special events/public affairs, sports information, and integrated marketing.

Marketing and Communication is based in the Carlson Administration Building. The general office phone number is Ext. 7520. Leading the efforts for the team is the Vice President for Marketing and Communication, Gwendolyn Freed.

For communications assistance or advice, including but not limited to storytelling, publications, image, messages, advertising, and promotions, call Ext. 7520 or e-mail marketing@gustavus.edu.

Media Services

Media Services is involved in the design and production of instructional media and the distribution and operation of AV equipment to support students, staff, and faculty members. The main offices of Media Services are located in the lower level of Olin Hall.
In addition to the main office is the AV area on the first floor of the Bernadotte Library, which serves as the distributing agency for AV instructional materials and provides special reviewing rooms equipped with videotape and audiotape playback facilities.

Notary Public

Notary services are available to students in the Finance, Financial Aid, Student Account, and Registrar's offices. You must present a valid picture ID.

Peer Assistants

The Peer Assistants are peer educators who work to identify student needs, coordinate ideas and suggestions, and assemble informational programs that support the Gustavus community in matters concerning alcohol/drugs, sexuality, and other lifestyle issues. To accomplish their goals, the PAs work with other campus organizations and faculty both in and outside the classroom. Additionally, the PAs staff the Peer Assistance Center, where they provide peer education, referrals, and literature on lifestyle issues. For more information about the program and its services, contact the PAs or their adviser, Judy Douglas, at Ext. 7607.

Post Office

Located in the Jackson Campus Center, the Campus Post Office is a place of service to the Gustavus students, faculty, staff, and administrators. The Post Office is open daily Monday–Friday from 8 a.m. to 4:30 p.m. It is closed on weekends and College holidays.

Printing Services/Copy Center

Printing Services, located on the lower level of the Jackson Campus Center, offers academic and administrative departments full-service offset printing. Publication typesetting, layout, and design services are available at an hourly rate of $30. Complete finishing services are available. The cost of all materials required will be charged to the requesting department, organization, or individual.

The Copy Center (same location) offers production black/white printing and copy services including high resolution digital color printing. Self-serve copying is available during posted business hours. Paper stock, transparencies, and mailing labels are available for purchase. College letterhead is provided to authorized departments free of charge. Supplies for departmental copy machines are available for pick-up. Office hours for both departments are Monday–Friday, 8 a.m.–4:30 p.m.

Note about Copy Paper: Paper for use with departmental copy machines and printers is ordered through the Physical Plant (Ext. 7504). Paper is delivered in full cartons only and is charged to the department requesting.

Registrar

Any questions or problems students encounter about registration can be directed to the Registrar, Kristi Reinholtzen, or the Assistant Registrar, Mary Gunderson. The Office of the Registrar serves as the official organizer of all classes, class schedules, and class locations. In addition, all student records (i.e., grades, enrollment, and statistical data) are maintained by the Registrar. The Registrar's Office is located in the Carlson Administration Building.

Residential Computing

All residence hall rooms are networked with Ethernet ports, allowing students the option of connecting their personal computers directly to the Gustavus network and the Internet.
Computer labs are located in every residence hall. The labs contain a mix of Macintosh and Windows-based computers. All labs are connected to the high-speed campus network and are equipped with local laser printers for student use.

Residential Life Office

The Residential Life Office (located in the lower level of Jackson Campus Center) provides information on and coordination of residential services including housing assignments, room changes, selection and training of all residence hall staff, personal counseling, activities and programs, and policy development and enforcement for the residential living system. The Director of Residential Life/Assistant Dean of Students is responsible for all aspects of on-campus living.

The Residential Life Office administers the Collegiate Fellow program. For further information or assistance in solving your housing problems, contact your Collegiate Fellow, Head Resident, Area Coordinator, or Assistant Director or Director of Residential Life. (See also "Head Residents" and "Collegiate Fellows.")

Security Lockers

Personal property lockers have been placed at the entrance to the Book Mark. These coin-return lockers are for temporary security of personal belongings. Lockers will be monitored nightly and unclaimed property will be removed and stored for a limited time by Campus Safety. Owners may retrieve their unclaimed property by providing proof of ownership and payment of an administrative fee. Questions regarding this program may be directed to Campus Safety.

Student Activities Office

The Student Activities Office serves the campus as a resource for student leadership and programming. The Director and Assistant Director assist organizations in developing high-quality programs, planning budgets, and assessing interests of organization members. In addition, the office coordinates New Student Orientation and Family Weekend. The Student Activities Office is also responsible for the Information Desk/Ticket Center and coordinates reservations for meeting rooms in the Jackson Campus Center and Johnson Student Union.

Student Health Insurance

All Gustavus students are required to carry health care insurance. Students who compete in intercollegiate athletics must sign a waiver with the Athletics Office verifying that they have health insurance before practicing or competing.

While enrolled at Gustavus, students may choose to enroll in a supplemental plan offered by the College but administered by a private company or find coverage on their own. A mailing with coverage and premium information is sent to the parents of full-time students with the fall statement at the end of July. A waiver form providing proof of coverage is required to be completed online by a parent or legal guardian of each dependent student no later than August 31 to waive the College-sponsored coverage for the upcoming year. Students will be automatically enrolled in the extended accident and sickness policy if no waiver is completed online.

Questions concerning the insurance provisions should be directed to the company. A toll-free number is provided in the summer mailing for your convenience.

Student Health Service

The College maintains a Student Health Service, which provides care and/or referral for acute medical needs, including acute illness and injury, physical exams, sexual health, mental health, minor procedures, prescription medications, immunizations, etc. The Heath Service promotes and provides quality health care and education, while enhancing healthy lifestyles. Board-certified mid-level providers, nurses, and office staff are available Monday through Friday at the Health Service, which is located on the lower level of the Jackson Campus Center. A registered dietician is also available for consultations. Appointments for all services are encouraged.
During evenings and weekends, the River's Edge Hospital (located in St.Peter) has an Urgent Care and Emergency Room for urgent/emergent needs.

Office visits with a provider will be billed to the student's health insurance. Any remaining balance owed will be billed to the student account. Each student is required to carry a current insurance card to present to the Health Service at the time of an office visit. Students are encouraged to check with their insurance carrier regarding coverage in the St. Peter area. Visits with a nurse or the dietician are free of charge.

The Student Health Service aims to meet all student medical needs. Please call Ext. 7630 to set up an appointment. Further information about the Health Service and health education links may be found on the Gustavus website gustavus.edu/healthservice.

Swanson Tennis Center

The Swanson Tennis Center provides opportunities for year-round tennis in a 65-foot-high air structure. The center features natural and indirect lighting, six championship courts, and ample spectator viewing. The Swanson Tennis Center is home to the Gustavus men's and women's varsity tennis teams and also serves the recreational tennis needs of Gustavus students, faculty, and staff, and the regional community. Faculty and staff receive a 50 percent discount for court use, and Gustavus students can play for free. The Aasen Classroom and Ylinen Lounge serve as classroom and meeting space. Call Ext. 6185 for a current schedule of open tennis hours.

Switchboard

The Campus Switchboard is located in the lower level of Olin Hall, Rm. 26, and provides telephone and fax service to the community. Switchboard hours are 8 a.m.–7 p.m., Monday–Friday, and 9 a.m.–3 p.m. on Saturday. It is closed on Sundays.

Technology Services

Gustavus Technology Services, located in Olin Hall, is the source for all academic and residential computing at Gustavus. The department supports and manages all campus computer labs and the network. It also manages campus e-mail accounts, network storage space, webspace, campus networking, and student computing.

The campus network provides faculty, students, and staff access to any of the campus computing resources and the Internet from any networked computer on campus, including the residence halls.

Computing labs for student use are located in residence halls, academic buildings, the Jackson Campus Center and the Library. The labs contain a mix of Macintosh, Windows, and Linux-based computers. Many of the labs are high-tech classrooms with a teacher workstation and projection system for instruction. Most academic buildings also house discipline-specific labs with specialized software, used by the departments for classroom instruction. Department labs can be found in Physics, MCS, Music, Art, Communication Studies, English, Modern Languages, GTS, Health and Exercise Science, Education, Biology, Chemistry, and Psychology. Public laser printers are available in nearly all the computing labs on campus.

A Multimedia Center is maintained within the Olin Hall lab, which provides hardware and software for work with high-end digital audio and video, scanning, and other digital resources. The Olin Hall lab is also home to the Computer Helpline. The Helpline is the primary point of contact for all computer-related questions, problems, and concerns. The Helpline can be reached at Ext. 6111 or helpline@gustavus.edu.

Telecommunications

The Telecommunications Department provides for all telephone, voice mail, and fax service for the College. Students should contact the department for any questions on telephone use, including service and repair, authorization codes, payments, and rates for long-distance calling, voice mail, and fax service. Office hours are 8 a.m.–4:45 p.m., Monday–Friday. The Telecommunications Office is in the lower level of Olin Hall (Rm. 27).

Ticket Center

(See Student Activities Office listing.)

Writing Center

Not all students are prepared equally well for the various academic writing tasks they might encounter at Gustavus. The Writing Center, located in 232 Confer Hall (x6027), recognizes that differences of preparation, proficiency, and linguistic and cultural background need to be taken into account in helping students to become more effective writers. We believe that writers benefit from conversation about writing at all stages—planning, drafting, revising, and editing—and the Writing Center staff, undergraduate peer tutors from across the curriculum, understands that writers encounter these stages with differing degrees of strength and comfort. The Writing Center provides individualized tutoring sessions on-site, either by appointment or on a walk-in basis, to students from across the college. We also provide workshops and educational opportunities via the Diversity Center, first-year student residence halls, and other locations.

Students can make appointments directly via WCOnline, our online scheduling service. Simply visit our Web page at gustavus.edu/writingcenter to find out when we're open, who's on staff this year, and how to schedule an appointment.

English Language Learning (ELL): Support is also available in the Writing Center for individual meetings with ELL students and for consultation with faculty members who have ELL students in their classes. The College's ELL staff person can provide a letter for a student to bring to his or her instructors that explains and supports test-taking accommodations, leaving it to the instructors' discretion whether or not to follow the recommendation. It is expected that competency will develop in students' beginning semesters of enrollment.

Gustavus Services: An alphabetical listing